There is none! All postage is Free.
I have to process and optimise your order before I send it to the printer. I place orders twice a week so this should never take me more than 4 days.
Production of your products is completely bespoke and can take anywhere up to 7 working days for the lab to print.
All small products, under 20×16″, are delivered by 1st Class Royal Mail and can take between 1 and 3 days.
All large items, over 20×16″, are dispatched by courier and are sent out on a next day delivery service once created.
With all the above stages factored in the turn around time from placing your order online to having it through your door should not be longer than 14 working days.
We all know that the quality and speed of delivery is very important these days, no one wants damaged goods and no one wants to wait weeks.
Once an order has been placed, not matter how large or small, I personally handle your order and optimise every item with its corresponding image(s) to ensure complete satisfaction. This means making sure the image best suits the shape of the canvas, scaling or cropping slightly for the best results, or assembling the pages of your photo book. I then send this information to my trusted print lab who fulfil the printing and distribution side of the order.
The print lab will print the images using the latest machines worth hundred of thousands of pounds, using the brightest and most resistant inks and premium stock whether it be canvass, photo paper or fine art papers. The order then passes though their strict quality control process where every item is inspected carefully for flaws or problems.
My lab is renowned for its exceptionally durable packaging and ensures that, even with rough handling, your products will be well protected. One of two things then happen, either the artwork comes back to my studio for additional checking and quality control before being delivered to you personally or the lab will send the products directly to you on my behalf. If during the shoot we discover we are local to each other and you specifically want the products delivered by hand then please let me know.
Unfortunately we cannot be held responsible for delays and lost orders by the Royal Mail or Courier. Please note none of the delivery methods of the photo lab are 100% Guaranteed.